Pilates Class

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1 11, 2019

Who’s Obligated to Make You Happy?

By |2019-11-02T03:24:11-05:00November 1st, 2019|Categories: Blog|Tags: , , , |0 Comments

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Joe used to make me laugh. When he suddenly died life wasn’t quite so funny.

As I was leaving my Pilates class today, a friend and I started to talk about life. We were sharing how much we love the Sunday Pilate’s class that Lois teaches and how motivated we felt after class. Lois is not only a good teacher; she has what we call, “a great soul.” Life is important to her.

 

My friend said she felt she had an “obligation to be positive and enjoy life.” I laughed and said, “That sounds like another job and I don’t know if I want one.” We laughed and she went further.

 

“I think about the present and don’t go to the future. This way, I always invest in whatever the moment brings. I want my children to understand how important the present is. “What do you think?” she asked. Is it important to live in the present?

 

First I shared the story about my next door neighbor who was absent at our “porch” get together last night.  When someone asked where he was, his wife said he was sulking because he had a birthday the next day.  Apparently he had a melt down and went to bed.  I thought, is that a luxury or a disease? Why do adults get depressed on their birthdays? Kids don’t.

 

(Wow, what a great conversation we are having in the “Y” parking lot. This will make today worth remembering. )

 

I, like many, often fight to live in the present. It’s easy to think ahead to next week; friends I’m going to see or my Sunday Pilates class.  If you reflect on it, today is the day you looked forward to last week. I told her if I don’t stay with today, it has very little meaning. It’s like devaluing the day, and I forget to put my effort into enjoying the day and making it wonderful. When we don’t look forward to something—when we don’t enjoy it—we aren’t very present in that current moment. It’s like life is just passing by, and we’re just waiting for it to pass so we can get on with the more fun or interesting parts of each day. Isn’t it a terrible way to use up a precious day?

 

We all know what it’s like to lose someone we love or something that was important to us. If we invest in the present, we will know we’ve loved the best we can and something great is bound to come out of it. We just have to make it happen.

 

It doesn’t matter how simple or magnificent the day is; it may be just enjoying the rain.

 

If we’re lucky, today will come so why not make it the best day ever? When you think about it, life is just a series of experiences linked together by our thoughts about them. Like a string of pearls, they surround our being.

 

Let’s focus on having them free rather than strangle us. Okay, she did say let’s go kayaking after one of our classes. Just having the conversation was good; we do need things to look forward too.

 

If you do the best you can for today, you’ll never be disappointed in yourself. Need some cheering up? Check out  my book, “Birds Don’t Get Stuck in Flypaper.”


 

 

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22 03, 2015

Three ways to Build Your Relationships, One Customer at a Time

By |2017-03-03T12:06:53-05:00March 22nd, 2015|Categories: Blog, Building relationships, Competitive Advantage, Customer Experience, Customer Retention Strategies, Customer Service, Reaching the Consumer|Tags: , , , |2 Comments

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Wellness Center

Wellness Center

The world has changed more than we know. I went to my favorite supermarket and saw this sign in front. More businesses are wearing “new hats” so they can compete. Hannaford also has a wellness center that is part of CHPHP and the YMCA in East Greenbush. I still think that’s a slam dunk. I met someone involved in this association, and she said this brings exercise and wellness to people who might not be able to afford the gym. It’s free, and the programs can compete with any of the gyms in town.  They’re trying to build relationships with their customers.

It’s time to think creatively. Many of you are holding events in your stores to bring in customers. Your business should be considered your home and having an event says, “Welcome. “I hear people saying but we didn’t do any business, and we didn’t have many people show up. This is not about doing business, but it’s about building relationships. If you didn’t get many people that you don’t know how to throw a party. If you want people to come you’ve got to tell them why they should come, tell them again, and then go pick them up! I know you’re saying it’s too much work, but building relationships is work. It means showing an interest in someone else and putting your own agenda on the “back burner” as they say.

I remember when we had an event in our store for contractors. Our biggest contractor said he didn’t want to drive the 40 miles to come to the party—I didn’t blame him. I said a car just left and would be there to pick him up at six! He said he was so embarrassed, but he showed up.

Sometimes it just means paying attention. Today in Pilate’s class a woman came up to me to talk about the class. She was very out of shape and said she wanted to talk with me about a weight-loss program I had mentioned. I knew the class would be hard for her, but I suggested her not worry and do what she could. I told the instructor about her who was kind enough to give her a little extra attention without embarrassing her. She felt special and signed up for the weight-loss program after class. I was so glad I took the time to talk with her; I knew she was serious.

  • Show that you care about others. Instead of waiting for people to talk with you, reach out. What do you have to lose?
  • Be genuinely helpful to others. That doesn’t mean doing it for them, it means noticing when someone needs you.
  • Just listen to someone. Sometimes just listening, without providing a solution can be very comforting.

 

Summer is around the corner; what’s next?

 

Lisbeth had been helping businesses build relationships with their customers for the last 20 years. Need some new ideas?

Lisbeth can be contacted at Lcalandrino@nycap.rr.com.

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