Upcoming Events
“How to Maximize Your Online Presence”– Keynote for Coverings: The Global Tile and Stone Experience
Chicago, IL April 18, 2016
Advanced Sales Furniture Training and Opening for all training- HOM Furniture
Minneapolis, MN April 27, 28, 2016
“Sales, Product Knowledge and Color and Style”– Training for Mohawk University
Burlington, VT May 3, 4, 2016
Past Events
“The Changing Consumer and What You Need to Know to Improve Your Traffic Flow”– Keynote for Chicago Floor Covering Assoc.
Chicago, IL March 13, 2015
“The New Consumer”– Marble Institute of America, Midwest Chapter
Minneapolis, MN March 31, 2016
Lisbeth at Surfaces 2016
“Five Things You Must Never Say to Your Customers”– Webinar for Mohawk University
Virtual/ Online February 9, 2015
“Presentation, Mohawk Reps on Soniclean and Bissell Vacuums”– Webinar for Mohawk Industries
Virtual/ Online February 8, 2016
“Turn the Tide: Creating New Revenue Stream of Customers for Your Business”
“Price Matters, Why Pretend it Doesn’t?”
“Underutilized: LinkedIn for Your Business”
“How to Make Your Email Marketing Stick”– Keynotes at SURFACES/StonExpo/Marmomacc Americas/TileExp
Las Vegas, NV January 18-21, 2016
“Social Media Marketing for Retail Dealers”– Presentation for Karndean
Las Vegas, NV January 18-21, 2016
Talent Demonstrations at Bed, Bath and Beyond- Productions Plus
Albany, NY December 14-18, 2015 Public
Karndean at Surfaces
“How Ratings and Reviews Affect Your Online Reputation”
Orlando, FL December 4-5, 2015
Talent Demonstrations at Lavitt- Keurig Talent Partners
New York, NY November 21, 2015 Public
Talent Demonstrations at Walmart- Best Reps.
Saratoga, NY November 18, 2015 Public
“How to Open and Close a Sale”– Sales Training for Menards
Eau Claire, WI November 13-17, 2015 Closed Group
“How to Bring Traffic to Your Showroom”– Seminar for Crossville Tile and Stone
Nashville, TN October 16, 2015 Closed Group
“New Sales Training”
“Product Knowledge and Color and Style”– Mohawk University
Burlington, VT Oct. 12-13, 2015
“Powerful Communication Skills for Women in the Workplace”– Webinar for Women in Stone, MIA
Virtual/ Online August 19, 2015
“The New Customer: How Will You Keep Them on Your Radar”– Keynote for Marble Institute of America
Toronto, ON July 28, 2015
“Understanding Your Online Reputation and How to Fix it”– Webinar for Floor Covering Contractors Assoc.
Virtual/ Online July 17, 2015
“Dealing with Difficult People”– Training for Mohawk Hudson Human Society
Albany, NY June 25, 2015
“How to Reduce Stress While Handling Unrealistic Customer Expectations”– Training for City of Albany, Corporate Council
Albany, NY June 12, 2015
“Defining Customer Relationships and the Importance of Effective Communication”– Webinar for Floor Covering Contractors Assoc.
Virtual/Online June 11, 2o15
“How to Sell Better Merchandise”– Training for HOM Furniture, Karastan Carpets
Minneapolis, MN May 27-28, 2015 Closed Group
“Sales: Closing and Overcoming Objections”– Training for Albany Management
Albany, NY May 20, 2015 Closed Group
“How to Bring Traffic Into Your Showroom”– Keynote for Crossville Tile and Stone
Nashville, TN May 15, 2015 Closed Group
“The Millennials: The New Generation of Employees and How to Motivate them.”
“What Are You Doing to Cultivate Sold Customers and Get More Business?”– Keynote for Coverings: The Global Tile and Stone Experience
Orlando, FL April 14-17, 2015 Public
“Sales Training, Social Media, National Sales Meeting”– Keynote for Karndean Design Flooring
Dallas, TX February 24, 2015
Lisbeth presenting at TISE 2015 in Las Vegas
“How to Provide Killer Customer Service that Will Improve Your Bottom Line”– TISE 2015 (SURFACES/StonExpo/Marmomacc Americas/TileExpo)
Las Vegas, NV January 21-23, 2015 Public
“How to Manage Your Online Reputation Through Ratings & Reviews” – Mohawk Solutions Convention
Orlando, FL Dec. 3-5, 2014 Public
“Latest Research, What’s Fueling Your Customer to Buy” – Dal Tile Business Convention
Dallas, TX December 2-4, 2014 Closed Group
“People Services; Red Hot Customer Service, Team Building and Effective Communication Workshop”
Center for Disability Services, Guilderland, NY November 24, 2014 Closed Group
Webinars: Closed Group, The webinars will be offered on November 6, 18 and 25th, 2014
1. The Hidden Benefits of Social Media and Finding the New Customer
2. How Social Media is changing your Marketing and Sales Strategy
3. What Is the Best Plan For Using Traditional and Social Media for Your Business?
“Create Traffic in Your Showroom” – Dolphin Splash
Nashville, TN October 24, 2014 Closed Group
Lisbeth at TISE East in Miami
“How Social Media and the Internet Have Changed How Your Customer Buys and What You Can Do About It”
TISE 2015 (SURFACES/StonExpo/Marmomacc Americas/TileExpo) Miami Beach Convention Center
Miami, FL October 19-22, 2014 Open
“Emerging Professionals, 40 and Under” – The Surfaces East Convention
Miami, FL October 19-22, 2014
“What does it take to be a Successful Woman in a Man’s World?”
Women in Stone Connection Conference October 18, 2014 Invitation only
“The Art of Networking” – Bethlehem Women’s Business Group
Delmar, NY October 1, 2014 Public
Product Knowledge and Sales Training
Burlington, VT September 23-24,2014 Public
“Negotiations: Beyond Winning or Losing”
Webinar August 13, 2014 Closed Group
Sales and Customer Service Training
Pittsburgh, PA June 25-26, 2014 Closed Group
“Determining Consumer Needs and What Products Sell” – Design Council Meeting
Pittsburg, PA June 23-24, 2014 Closed Group
“The Art of ‘Wow’ Customer Service” – Saratoga Chamber of Commerce
Hospitality Presentation June 2, 2014 Public
“How are You Managing your Online Reputation?” – FCICA- the Flooring Contractors Association
Webinar May 22, 2014 Public
Atlanta Flooring Design Center at Mohawk University
“Managing Your Online Reputation, Whose Job is it?” – Mohawk Industries
Webinar May 16, 2014 Public
Product Knowledge Sales Training – Carpet Spectrum
Hermosa Beach, CA May 5, 2014 Closed Group
“Maintaining and Protecting Your Online Reputation” – Coverings: International Tile and Stone Event
Las Vegas, NV April 29-May 2, 2014 Public
“Selling for the New Millennium” – Sales Training, Basic Comprehensive Flooring Sales College
Mohawk Industries, Calhoun, GA March 7, 2014 Public
“The New Consumer: How will you keep the customer on Your Radar?” – Marble Institute of America
NY Metro Chapter March 6 2014 Public
Sales and Customer Service Training
Mattapan, MA February 11-12, 2014 Closed Group
“Communication, Negotiation, Team Building” for sales, customer service and management
New Jersey January 6-10, 2014 Closed Group