The links that have a icon next to them require Adobe Reader. Download it here.

About Lisbeth

• Bio
• Fact Sheet
• Interview Questions and Answers
• Quotes
• Testimonials
• Lis’s Top 10 Customer Service Tips for Businesses in a Down Economy

Publicity Photos

Feature Articles:

• Guilderland Chamber Member Talks Biz Strategies in Tough Times – Spotlight Newspapers

Radio Interviews:

• TalkFloor Radio with Dave Foster, “Customer Service Tips and Pointers” Part 1 – Jan 14, 2010
• TalkFloor Radio with Dave Foster, “Customer Service Tips and Pointers” Part 2 – Jan 14, 2010
• Talk 1300, Paul Vandenburgh Morning Drive Show, “Red Hot Customer Service” – Jan 27, 2010

[mp3_embed blog_plyrs="3" id="1" pop_mp3="no" mp3_aligns="bottom"]

TV Interviews:

• “The Money Factor” with Richard Naylor. Lis talks about Red Hot Customer Service – Dec 22, 2009

Presentations:

• Presentation on “The Art of Customer Service”, William K Sanford Public Library, Colonie, NY, Feb 9, 2010