“A significant guide for those who want to learn and succeed…”
“This book should be mandatory reading…”
Red Hot Customer Service: 35 Sizzling Ways to Heat Up Your Business and Ignite Your Sales
by Lisbeth Calandrino
Publish date: August 2009
163 pages (Please note the Audio CD is sold out and is not included with the book)
Publisher: Central Plains Books
ISBN: 978 0 615 31185 2
What is the key to running a successful business? Where are businesses currently failing in their drive to make money and how can the Web be used to make the most of one’s marketing efforts? In Red Hot Customer Service: 35 Sizzling Ways to Heat Up Your Business and Ignite Your Sales, Lisbeth Calandrino draws on more than 30 years in retail sales to help you figure out how to make yourself more profitable in today’s rapidly changing marketplace.
In this book you will learn:
- What successful businesses do to increase their sales
- How basic customer service strategies can help you survive any economic environment
- How you can use the Web to build better relationships with your customer base – and increase your bottom line
What others are saying:
“A significant guide for those who want to learn and succeed.” - Chris Rankin, President, Carpet Network
“Easy to read and full of very useful ideas on how to improve your business.” - Svend Hovmand, Chairman, Crossville, Inc.
“An innovative and hands-on guide that should be a must-read foreveryone in business. It includes real life ‘action steps’ to more than effectively provide enthusiastic and energized customer service for today’s modern and ever-changing client.” – Sheryl Daugherty, The Arizona Tile Company
Note: DVD is not included as pictured.