The Recession is Over. So Where Are Your Customers?

09 November 2009 Categories: Change, Economy, Reaching the Consumer

Okay, so now you’ve heard the recession is over. I don’t know what exactly what it means, jobs are scarce, credit card lenders are raising interest rates and banks aren’t lending money to small businesses. I wonder what it would look like if the recession wasn’t over?

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Having Trouble Doing Business? Maybe It’s Not a Lack of Customers

27 April 2009 Categories: Economy, Reaching the Consumer

I keep hearing how business is so terrible and how there are no customers. And then I run into retailers like Taylor Flooring and Homevalue who tell me there are fewer customers but they’re doing good business and are seeing new ones.
Of course during this time you have to trim down your costs but [...]

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Accountability? Why Bother.

23 March 2009 Categories: Economy

Okay, I don’t want to review the rants that are out there regarding AIG, I’m not the news reporter, but I do want to review good/bad business principles. 

Maybe like me, you’ve had enough of excuses and incompetent people running things. Corporate jets for companies that are in the poor house and salaries so high I [...]

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Who’s In Charge of Your Future?

13 March 2009 Categories: Economy

I didn’t used to like Suze Orman. When she spoke of having an unhealthy relationship with your money I wondered if she was speaking directly to me. Then I read You’ve Earned It, Don’t Lose It and The 9 Steps to Financial Freedom and the more I read the more I knew she was speaking [...]

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Recession? Not for Everyone!

26 February 2009 Categories: Competitive Advantage, Economy

I had the opportunity to talk with John Wells, General Manager for the past seven years of Taylor Flooring in Halifax, Nova Scotia. Taylor Flooring was awarded Mohawk Color Center Dealer of the year at the Mohawk Color Center Convention February 7, 2009. Taylor Flooring consists of four stores and has been in business for [...]

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Want to Build Your Customer Base? Learn How to Stay Close to Them

21 November 2008 Categories: Economy

Everything you read, no matter where you turn, is a story about a retailer cutting their workforce or closing their doors. The latest cuts include Home Depot, Starbucks and Macy’s. The reasons are largely due to the disappearing cusotmer, but a large part is simply a lack of vision and an understanding of one's core customer.
For [...]

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The Economic Bailout: Who’s On Top of the “Gimme List” This Week?

19 November 2008 Categories: Economy

The nation’s second largest bank in the nation, Citigroup, will cut 50,000 jobs in coming quarters and join a number of others in the growing “gimme group.”
It seems every time we turn around there’s another demand for hand-out money.
The world must have forgotten the cry at the Titanic: "women and children first!" But the people who are [...]

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