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4 Reasons Bosses Should Encourage Meditation At Work

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Meditation at work

I came across this article in my inbox and I believe it’s really important. Meditation can help us relax and be more productive. The results are not always evident immediately, but as time goes on you will undoubtedly notice a change in your mind and body. 

Barbara Cox, Ph.D. (www.drcoxconsulting.com), is a consultant and coach for innovative leaders and organizations. To learn more about meditation, try one of the free guided recordings at drcoxconsulting.com.

The co-worker two cubicles down who appears to be nodding off may not be indulging an afternoon nap after all.

Instead, he or she could be in a state of meditation, and the bosses likely are happy about that – or at least they should be.

“It’s not uncommon now for big corporations to encourage meditation during breaks and even hold meditation events during working hours,” says Dr. Barbara Cox (www.drcoxconsulting.com), a consulting psychologist and coach who specializes in working with innovative leaders and organizations.

“Research shows there are significant effects on physical and mental health for people who practice meditation, self-hypnosis and other stress-management tools.”

Among the benefits:

  • Improved ability to manage stress. Life is filled with stress and the average work day can provide a host of new triggers that add to stress, whether it’s a demanding supervisor, a difficult client or uncooperative co-workers, just to name a few. “Stressful situations are going to happen,” Cox says. “So the question becomes how well you can handle the stress. Meditation can assist in that.”
  • Increased quality of sleep. Meditation can help people with their sleep issues, according to research by Harvard University, Northwestern Memorial Hospital. That doesn’t mean meditating only before bedtime. It also helps to practice meditation during the day, so you can more easily get into that relaxed state at night. “And if you get a good night’s sleep,” Cox says, “you’re more likely to perform well at work the next day.”
  • More mental energy. People can often feel tired during the work day, even if they don’t have a physically demanding job. One reason is mental exertion, some of which goes back to all that stress, Cox says. Meditation can help restore both your physical and mental energy.
  • Greater ability to concentrate. For many people, it doesn’t take much to let their minds wander – especially these days when distractions such as smartphones and internet connections are close at hand to give them an extra reason to lose focus. Those who meditate are better able to focus on ideas and remember facts without getting easily distracted, and there’s research by the University of California, Santa Barbara, to back that up.

“Supervisors need to take note of all that research if they haven’t already,” Cox says. “Companies are always looking for ways to improve productivity and meditation can help lead to a happier workforce and a more efficient one.”

Bringing the benefits of meditation into a company doesn’t have to be a major undertaking.

“You can start small,” Cox says. “You could have a meditation week where everyone meditates at the same time every day for one week. You could have a meditation challenge between departments or send out weekly meditations in the company newsletter. You could even begin your meetings with a two-minute meditation.

“The key is to just get started because the sooner you do, the sooner your company will experience the results.”

About Barbara Cox, Ph.D.

Her advice has been featured in local and national publications, including MSN.com and Cosmopolitan and other holistic health and wellness publications. She earned a bachelor’s degree in biology from the University of California, San Diego, and started her career as an environmental scientist, most notably organizing environmental projects for the Department of Defense. She has master’s and doctorate degrees in psychology from Alliant International University – San Diego.

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By | August 11th, 2017|Blog|0 Comments

Will You Have Enough Guts to be Your Own Hero?

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Sam Elliot in “The Hero”

I recently saw the movie entitled “The Hero,” with Sam Elliott. Sam Elliot is an aging actor, Lee Hayden, who is forced to look at life squarely in the face.  He recently found out that he has a very serious cancer. We become immersed in his pot world as he wrestles with whom he should call and what he should say. Of course, he is estranged from his family and feels particularly bad about his relationship with his daughter. He decides to call her and convinces her to see him. Of course, he doesn’t show up—too many pills and pot.  Okay that’s all I’m going to tell you, but I think it’s worth seeing. “The Hero” refers to his old movie roles where he usually plays the hero. To see the trailer, http://bit.ly/2rNWf7a.

His situation is something we are all likely to encounter; getting old, not being seen as that vibrant person in our 30’s and more time behind than in front of us. It was easy to put myself in his place.  He continues to look for his last opportunity to be “The Hero.”

Lee is creepy and selfish. All he can think about is what’s happening to him and how bad he feels. The longer he wallows in his misery the more we begin to dislike him. It’s when he realizes he has to move forward that his world begins to change. He decides that he will take a chance and engage with the new people in his life.

What will you do when life confronts you, when you find ‘you’re not who you used to be?’ The new person has yet to be defined. Will you continue to look backwards to revive your ‘old’ self?  Will you spend your remaining time trying to be the old self or will you be able to move forward?

In order to move forward we must take risks into a new life, one that we’re not familiar with.  We can move into a life that may feel dangerous, like being on a swing for the first time. We know we’re safe in the swing, but as we swing out we wonder what would happen if we let go. If you’re like me, you let go of the ropes and took a chance. Do you remember how wonderful it felt to fly through the air? Will you be able to do this as you get older? Will you look forward to new experiences and upcoming changes?

In order to make this happen you will have to begin to seek fresh things, new people and ideas. Look for different types of people, seek something creative that you’ve never thought about. If you want to go bungee jumping this might be the time.

 

It’s likely our older life will be filled with challenges, now’s the time to set up some parameters so you can experience your new life with excitement.

Do you need someone to bring excitement to your business? Lisbeth has been motivating audiences for over 20 years. To connect with Lisbeth,  reach out to her, Lcalandrino@nycap.rr.com. 

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By | July 30th, 2017|Blog|0 Comments

Why Captain Jerry Yellin’s Story Matters to all of us

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One year ago, I met Jerry Yellin In Fairfield, Iowa at the home of Ginger and Jim Belilove. Jim is an associate of mine from the floorcovering industry; he is also a very dear friend of Capt. Yellin. Six months before my meeting, Jim asked if I might help raise money for a film he was producing, “Last Man Standing,” a documentary about Captain Yellin.
 
“It would be great if you spent time with Jerry and got to know him, said Jim, you will understand how important the story is to Jerry and its impact on the world.”
 
I didn’t realize this would include a trip to the 45th National Stearman Fly-In, at Galesburg, IL where I would watch Captain Yellin as he flew a Stearman, and I would experience a ride in one of the open-cockpit biplanes. The culmination of the day would be Captain Yellin speaking about how he learned to fly. This is something I will never forget.
 
Prior to meeting Captain Yellin, I had no real experience with war.
 
With television just coming of age in the late 40’s, there were no cameras on the battle field, literally there was nothing to know. Contrast that with today when we are actually on the battlefield.
 
None of my relatives had served so war was nothing we discussed. It wasn’t until I was 9 years old; I had my first awakening of war horrors. I lived in a small town where all the mail was brought to the same mailbox. I used to deliver the mail to the neighbors, and one day a very official letter came from the Department of Defense. I ran to deliver this important-looking letter and stood there while Cissy Sharp started screaming and crying. The letter informed her that her brother had been killed in the Korean War. This is when I began to understand the pain of war. When my friends started returning from Viet Nam, I learned about Post-Traumatic Stress Disorder or PTSD, another side effect of war.
 
I didn’t know what meeting Jerry would mean. Jerry would be a real ‘in person’ awakening for me. This would be when I would understand that war produces living casualties; those returning soldiers with PTSD. I spent a week walking and talking with Jerry. That meant trips to the gym, the golf course and watching Jerry engage with many of his friends. Jerry also talk me about the David Lynch Foundation and the Operation Worrier Wellness.
 
Saying that Jerry is charismatic is an understatement. Jerry is also very humble; he understands people, and time spent with him is transforming. It made me question my thoughts about war and those heroes that are fighting for my liberty. Never again will a pass a veteran without thanking the soldier for fighting for my freedom.
 
As you could tell from the May 28, New York Post article, “WWII’s ‘last fighter pilot’ relives the fateful flight—and the PTSD that followed.” Capt. Yellin is a dynamic man, with a very sharp memory and definite opinions about war.
 
I remember Captain Yellin telling me if you thought you were shooting at real people; you would never have been able to do it. You were fighting so we would all be free. Until 9/11, I never thought about my freedom, did you?
 
As Captain Yellin stated in this interview with The NY Post, “If you want wanna stop war, everybody would go to war naked. Then nobody would know who to shoot.” Television has shown us that war is very real and we are fighting with real people; who are very much like us.
 
If you are interested in helping Captain Yellin complete his documentary, please go to Fundabilities.com, “Last Man Standing.” All donations are tax deductible.
 
Lisbeth Calandrino is a speaker and trainer. To have her speak at your event, contact her at Lcalandrino@nycap.rr.com.
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By | May 29th, 2017|Blog|0 Comments

Are Your Customers Feeling the Love?

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https://twitter.com/CustomerFirstUK

We all know the song “What’s Love Got To Do With It?” In her iconic song, Tina Turner sang that love “is a second hand emotion,” and when it comes to romance, it’s not the most important factor in a relationship.

 

But what about customer service relationships? What does love have to do with customer service?

 

Plenty! And we all know it’s true, even if we don’t think of it quite that way. Everyone wants to feel loved and it really doesn’t take very much effort to share that feeling.

 

A customer can share their love for your business by word of mouth. Satisfied customer referrals are hands down the most effective way to grow a business.

 

What do your customers think about you? Do they love you or are they spreading something less than desirable about you and your company?

 

Psychologist Zick Rubin proposed that romantic love is made up of three elements: Attachment. Caring. Intimacy.

 

Are your customers still waiting for some love from you? Simply put, love is an emotional connection we build with people that are important to us. Love for your customers is one form. And that emotional connection is the key to success.

 

Do your customers feel your love? Today is a good day to start showing customers how much you care about them. Walt Disney summed it up best, “Do what you do so well that they will want to see it again and bring their friends!”  Who doesn’t share their experience when they come home from a Disney vacation?  Creating love between your company and your customers can help scale up positive word of mouth buzz about your company.

 

Don’t be afraid to be personal with your customers. Years ago sharing your personal life was unacceptable. We kept our religion and politics to ourselves. We were afraid if we divulged it, we’d lose customers.

 

Guess what? It doesn’t matter anymore! The world is an open book and everyone is transparent.  If you’re not sure, Google your own name to find out what’s out there.

 

Sharing your life with your customers and letting them know who you are is a way to build a closer relationship. Believe it or not, this is the age of closeness. Notice what people share about themselves on Facebook. Even if we don’t know a person, we find ourselves in their lives. You start to follow them and you become part of their lives. They lose a pet and you feel sorry. You follow them through their cancer treatments. It’s all good.

 

And patience is still a virtue. Sure, you’ve reminded your buyers ten times to get the order in by Monday to earn the discount, and it’s still shows up late. Hey things happen! We’ve all been late for an appointment? Patience goes a long way; it can lower your blood pressure and lessen your stress.

 

Become unforgettable. What can you do to be remembered? Has a sales person celebrated a new baby or are they going on a special trip?  Why not get them a gift or send them a card? Have they suffered a loss; can you go out of your way for them?

 

Be a good listener. Most of us are good talkers, that’s our job! But how many of us are good listeners?  I know I would rather talk then listen. It’s been a tough fight for me to learn to be quiet!

 

Treat your customer like a valued business partner. How about asking them for some feedback? Is there something you could do better or change? You might get some valuable feedback from their experiences with other businesses.

 

Do you treat the mail carrier with love?  What about the barista at the coffee shop? This is a good day to share some love. And an easy way to get started on a new life practice!

Need sales or customer service training?What do our customers think?Reach Lisbeth at Lcalandrino@nycap.rr.com.

High Energy and Impactful Ideas

Over the years we have brought many different trainers in and none of them had the impact Lisbeth had on my staff. Lisbeth’s high energy and selling strategy were exactly what we needed and at just the right time in our company’s growth. Even my veteran staff walked away with ideas to improve their “store within a store”! I look forward to working with Lisbeth in the future as HOM Furniture takes the next step in its evolution.

 
Russell Evans, Flooring and Rugs Sales Manager
HOM Furniture

 

 

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By | May 1st, 2017|Blog|0 Comments

Who is This New Consumer?

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Event: The New Consumer, with LIsbeth Calandrino, Associate Publisher of Fabulous Floors Magazine

The new consumer is out there. Knowing where they are and how to connect is often a confusing path. Ever since psychologist Stanley Milgram conducted his famous research on the subject in 1967, the popular ‘Six Degrees of Separation’ theory has claimed that you can connect any two people in the world in six steps or fewer. Thanks to social media, researchers believe that number is lower. 

How many businesses actually take advantage of the tools that can make this possible? My experience is that not many have a good sense about how it works.

LinkedIn has made cold calling a thing of the past. It’s that ‘Six degrees of separation’ again. Social media allows us to connect with almost anyone in any part of the world. You just have to know how it works and then do it. 

Facebook allows you to produce videos through their Facebook Live and we have so many other possibilities.

To make this work you must understand the new consumer and their path to purchase. I will be speaking about this  “New Consumer” and their buying path on  March 15, 2015, at Surfaces, 327 Park Street, New Britain CT, 06051, from 6-8 PM. Register now at https://www.marble-institute.com/NewEnglandMarch15.

 Hope to see you there.

Warmly, Lisbeth (If you want to know more about the workshop, give me a call, 518-495-5380.

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By | March 11th, 2017|Blog|0 Comments

How to Keep Your Floor Covering Team Competitive

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Mohawk University Classes

Keeping employees and businesses competitive is an issue for any business.

In a floor covering business, it’s even more difficult.

With products changing yearly, and upgrades even more frequently, it can be a struggle to keep abreast of changes. Taking advantage of manufacturer’s product and sales programs is a great way to stay ahead of the curve. Most manufacturers have great training programs and have been providing them for years.

One of the keys to success is to learn which manufacturers provide training and information that is not product specific. If you prefer product specific seminars, your sales representatives should be able to point you in the right direction.

Of course, “product neutral” programs are more difficult to find.

Mohawk University, a program through Mohawk Industries, has been providing “neutral” product and sales seminar for over twenty years. It’s a great way to learn how to compare different products within each category and determine which is really right for your customer.

Most of the classes also include a mill tour to demonstrate how the product is made. Mill tours are both insightful and interesting and will provide a better understanding of the carpet production process.

I’ve included a list of upcoming classes and dates. You can obtain a discount for the classes by using the special discount code: “LC17.”

March 14th – 17th, 2017 – Dalton, GA Register Now

Comprehensive Registration Form

 

March 22nd – 24th, 2017 – Sacramento, CA Register Now (No Mill Tour Included)

Comprehensive Registration Form

 

May 9th – 12th, 2017 – Dalton, GA Register Now

Comprehensive Registration Form

 

August 29th – September 1st, 2017 – Dalton, GA Register Now

Comprehensive Registration Form

 

October 17th – October 20th, 2017 – Dalton, GA Register Now

Comprehensive Registration Form

 

IF YOU ARE LOOKING FOR CFI HARDWOOD AND LAMINATE TRAINING, HERE IS THE LINK TO THIS CLASS:

https://mohawktoday.com/mohawku/mohawku/classroom-courses/cfi-hardwood-laminate-certification/. Don’t forget to mention your discount code, LC17.

I know you will enjoy meeting other people in our industry and sharing your sales ideas. #mohawkuniversity #Mohawkuniversityproductknowledge #Mohawkuniversitysalesclasses #MohawkIndustries

Lisbeth Calandrino has been providing sales and product training within the flooring industry for over twenty years. During that time, she has been a certified independent carpet and hard surfaces inspector, as well as teaching classes about floor covering inspections.

Mohawk University Classes

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By | March 10th, 2017|Blog|0 Comments

So There’s a New Consumer in Town, Why Should We Care?

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What are they thinking?

We keep hearing about the new consumer. We are heading through an era where our Baby Boomer consumer is about to be replaced by a Millennium customer.

Why are we making such a big deal about it? Because it is a big deal. This consumer shops differently, lives online and has no tolerance for those of us who aren’t sure how to turn off our phones!

I heard this funny story about dating online. You know first impressions matter but we’re looking for new things. Sure we want them to be good looking, smart and considerate but what if they have a ‘flip phone?’ Does that immediately exclude them? Suppose they hate Facebook, as you sneak a peek at your phone.

This new consumer is disrupting the marketplace.

If you’re around New Britain, CT, on March 15, 2017, join me at Surfaces, 327 Park Street. I’m going to talk about this new consumer and what it means to your business . For more  information, check out the event page at the Marble Institute of America in the next couple of weeks.

To have Lisbeth speak at your event, contact her at Lcalandrino@nycap.rr.com or call 518.495.4380.

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By | February 20th, 2017|Blog|0 Comments

What’s Love Got to Do With It?

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Show love to your customers.

Plenty and we all know it. We all want to feel loved and it doesn’t take very much. Word of mouth is the most important love a customer can spread. What do your customers think about you? Do they love you or are they still waiting?

Psychologist Zick Rubin proposed that romantic love is made up of three elements:

  1. Attachment
  2. Caring
  3. Intimacy.

IS YOUR CUSTOMER STILL WAITING FOR SOME LOVE?

Love is an emotional connection we build with people that are important to us. It can be personal love or love for your customers.

DO YOUR CUSTOMERS FEEL THE LOVE?

Today is a good day to start showing customers how much you love them.

Walt Disney said it best, “Do what you do so well that they will want to see it again and bring their friends.” Creating love between your company and your customers can help scale positive word of mouth that’s absolutely priceless. Do you treat the mailman with love, what about the person at the coffee show? This is a good day to share some love.

Don’t be afraid to be personal with your customers. Years ago this was not considered acceptable. We kept our religion and politics to ourselves. We were afraid if we divulged it we would lose customers. It doesn’t matter anymore. The world is an open book and everyone is transparent. If you’re not sure, Google your own name to find out what’s out there. Share your life with your customers; letting them know who you are is a way to be closer. Believe it or not, this is the age of closeness. Notice what people share about them on Facebook. Even if we don’t know a person, we find ourselves in their lives. You start to follow them and you become part of their lives. They lose a pet and you feel sorry. You follow them through their cancer treatments. It’s all good.

Keep your patience. Sure you’ve told them 10 times to get the order in by Monday if they want the discount and it’s still not there. Hey things happen. Have you ever been late for an appointment? Patience goes a long way; it can lower your blood pressure and lessen your stress.

Become unforgettable. What can you do to be remembered? Has a sales person celebrated a new baby or are they going on a special trip?  Why not get them a gift or send them a card? Have they suffered a loss; can you go out of your way for them?

Be a good listener. Most of us are a good talker, that’s our job, but how many of us are good listeners. I know I would rather talk then listen; it’s been a tough fight to be quiet!

Treat your customer like a valued business partner. How about asking for some feedback? Is there something you could do better or change? You might get some valuable feedback. Remember your customer deals with other businesses and vendors and may have good ideas for you.

THANK YOU FOR BEING LOYAL READERS AND DEAR FRIENDS.

NEED SALES TIPS? 5- 7 MINUTE VIDEOS WITH PRE AND POST TESTS. Open an account and take a look. Sign up and get the bonus module, “Price Matters. There are 6 videos in the series for $189.00. https://mohawktoday.com/mohawku/mohawku/online-courses/customer-experience-sold

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By | February 12th, 2017|Blog|0 Comments

“Don’t Dig for Gold, Sell Shovels!

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Thanks to Dave Schneider for image.

And we thought the gold diggers were the ones who made money! According to Frank Rumbauskas, Author of Never Cold Call, “The people who prospered most during the gold rush weren’t the ones digging for gold.” Those that made money were those who provided goods and services for the miners. Those that opened bars!

WHY? They knew their customer and what their customers needed.

What does this mean to sales people?

Many people spend hours “digging for gold.” We have been told the more calls we make the more customers we will get and eventually we will ‘strike gold.’ We’ve been told ‘play the numbers;’ the more you play the more opportunities you will have. If that really worked wouldn’t all of us be rich?

IT’S NOT SO! SURE YOU SHOULD FISH WHERE THE FISHING IS BETTER!

Sure you need customers, but cold calling isn’t getting leads; it’s calling on people who don’t know you or even care about you. They are ‘cold.’ Sure I know if you snag one of these you really feel good but why waste your valuable time when there are other ways to get customers?  You need quality leads, not just leads.

Why would you do that? There are other ways to get quality leads.

First you have to know your customers. Who buys from you and what do they buy. Customers who have bought before are always better prospects. They are willing to pay your prices because they already like and trust you. In sales it’s critical to be liked and trusted. Forbes suggests you analyze your market and know exactly what your customers like and if they’ve sneezed!

I know you think you’re unforgettable but it’s not so. Pay attention to customers who have bought from you. In other words, follow up after you’ve sold these customers. It doesn’t matter when they will need your services again; eventually they will. How will they remember you if you don’t stay in touch?

85% of your business comes from referrals. Need more business, go back to your sold customers and ask them for help.

Warm up those cold leads! That’s what social media is for; use your LinkedIn connections, your Facebook friends. It’s likely if you ask enough people you can get your self-connected.

Don’t get caught in the cold call trap.

Need Lisbeth to help you warm up your cold leads? For personalized training to get more customers call 518-495-5380.

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By | January 30th, 2017|Blog|0 Comments

Are you Still Worrying About the Past?

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What should you worry about?

What should you worry about?

If so you’re not alone. Why do people bring up the past as if it belonged in the present?

If so you’re not alone. Why do people bring up the past as if it belonged in the present?

I love this quote from Art Markman, Ph.D., “When we look back on events from our youth, we are likely to remember many things as being excellent, or awesome, or brilliant. We just forget how we decided on their excellence or brilliance. With a broader base of experience as an adult, it takes a lot for us to be truly awed. So we decide that things must have been better when we were younger.”

It’s not that things were better in the past, it just seems that way! Think about your first kiss, your favorite song was playing, it was a warm summer night, you just saw a great movie and then you kissed. You can never replay this feeling.

The key is to stop comparing everything in the past to the present. I have a friend who always says, “When I was in California, I did this, that and the other thing. (That’s how my mom would put it.) Now my friend does relatively nothing buy go to work!

Five things you can do to make the present awesome:

Stop comparing yourself to others. When you start comparing it means ‘you are less than.’  I remember my first prom and the dress I wanted. It was lovely—long and poufy with 3 roses on the waist. Mom said we couldn’t afford it so I wore a pink, frilly one that I hated.  I was sure people would laugh at me in the pink dress. No one really cared; they were too busy worrying about their own dresses.

Decide to make every day awesome.  Why not love everything about today and find ways to make it special. Today I looked out the window and the sun was reflecting off the snow. It really was lovely; lots of twinkling. I am focusing the beauty rather than the temperature.

Surprise yourself! What can you do that’s out of the ordinary? Put a purple streak in your hair. That would be cool. Make yourself your favorite dessert. Take a different class in the gym; something you’ve thought about but just haven’t done.

Go to the movies and get out of the house! This is my favorite. Many of you stay home and watch Movies at home. Not me, I like laughing with people I don’t know and to treat myself to my favorite tea.

Think about what you can do to influence tomorrow? What would you like to be different next year? Is there somewhere you would like to go? Is there a new skill you want to learn? Do you need some new skills or a new hair style?

Tomorrow today will become your past; make it a good one.

., “When we look back on events from our youth, we are likely to remember many things as being excellent, or awesome, or brilliant. We just forget how we decided on their excellence or brilliance. With a broader base of experience as an adult, it takes a lot for us to be truly awed. So we decide that things must have been better when we were younger.”

It’s not that things were better in the past, it just seems that way! Think about your first kiss, your favorite song was playing, it was a warm summer night, you just saw a great movie and then you kissed. You can never replay this feeling.

The key is to stop comparing everything in the past to the present. I have a friend who always says, “When I was in California, I did this, that and the other thing. (That’s how my mom would put it.) Now my friend does relatively nothing buy go to work!

Five things you can do to make the present awesome:

Stop comparing yourself to others. When you start comparing it means ‘you are less than.’  I remember my first prom and the dress I wanted. It was lovely—long and’ poufy’  with 3 roses on the waist. Mom said we couldn’t afford it so I wore a pink, frilly one that I hated.  I was sure people would laugh at me in the pink dress. No one really cared; they were too busy worrying about their own dresses.

Decide to make every day awesome.  Why not love everything about today and find ways to make it special. Today I looked out the window and the sun was reflecting off the snow. It really was lovely; lots of twinkling. I am focusing the beauty rather than the temperature.

Surprise yourself! What can you do that’s out of the ordinary? Put a purple streak in your hair. That would be cool. Make yourself your favorite dessert. Take a different class in the gym; something you’ve thought about but just haven’t done.

Go to the movies and get out of the house! This is my favorite. Many of you stay home and watch Movies at home. Not me, I like laughing with people I don’t know and to treat myself to my favorite tea.

Think about what you can do to influence tomorrow? What would you like to be different next year? Is there somewhere you would like to go? Is there a new skill you want to learn? Do you need some new skills or a new hair style?

Tomorrow today will become your past; make it a good one.

Today is the only day you can change.

Today is the only day you can change.

Do you need some change in your business? Not sure what it is but you know things have to be different?  Call Lisbeth, 518-495-5380.

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By | January 2nd, 2017|Blog|0 Comments