5 Things You Can Do To Stop Hiring “Dead Beat Employees”

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5 Things You Can Do To Stop Hiring “Dead Beat Employees”

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Bad employees ruin your culture.

When I go out to train, owners often tell me their employees don’t really care about the business. Somehow or other, it’s the employees fault. Frankly, I think not .Every time you hire someone who is not good, the entire organization suffers. Bad hires not only create customer ill will, but they effect the people who must work with them and manage them.

Or do they? We know if I have a stake in something I will pay more attention. How much do you share with your employees? There are plenty of reasons why they don’t care as much as you would like them to. Here are some ideas for you.

First, you need to hire right.

Don’t get desperate and hire anyone with a pulse!

You know the old saying, “be slow to hire and quick to fire” has some merit. Unfortunately, most businesses hire when they’re desperate. It’s like going into the supermarket when you’re hungry. Everything looks good. Hiring someone is not easy but consider someone who fits into your culture and is up to date. I am thinking that hiring the old guy with the 1980’s suit and attitude is done. You need people who understand social media and can help you build your business. The first question I would ask is “how many Facebook friends do you have and do you have a LinkedIn profile?” You will know immediately if he gets it.

What is your culture like? Is it laid back or is it fast paced? It matters you know.
2. Be clear with you goals. If goals aren’t measurable how will they get done? Many businesses don’t set goals with their employees; no wonder nothing gets done. People have to know where they stand and what’s expected of them. Furthermore, having goals builds self-esteem. You want your employees to get better. What do you expect from your employee and state it’s so it’s measurable?
3. Manage by walking around. This was what Bernie Marcus and Arthur Blank were famous for—the original owners of The Home Depot. They would show up in the stores, walk around and thank employees. If there were problems, after the walk, they would note their comments and send them back to the store manager. Too often this is missing in this day and age. Remember you get what you inspect. If you haven’t reach “Built From Scratch” the Home Depot story, you’re in for a treat.
4. Let your employees know what it takes to run your business.  Let your employees know the overhead, and how much you need to take in before you make a profit. Profit sharing programs really work. If all an employee sees is money coming in, it gives them an unrealistic idea of what business is all about.

5. Incentives work. Not everyone responds to money. If you want to know what motivates your employees you will have to ask them. An unscheduled day off during good weather might be worth its weight in gold.

Lisbeth Calandrino helps businesses  develop profitable sales opportunities that will impact a company’s bottom line. To have her speak at your business or develop a custom training program, reach her at Lcalandrino@nycap.rr.com.

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By | 2017-03-03T12:06:55+00:00 April 14th, 2014|Blog, Hiring|0 Comments

About the Author:

Lisbeth Calandrino is an award winning trainer, entrepreneur, and blogger and has spent over twenty years developing custom tailored marketing and customer service programs for businesses. Her recently published book, Red Hot Customer Service, 35 Sizzling Ways to Heat up Your Business and Ignite Your Sales defines the steps necessary to build a competitive advantage and turn great companies into unforgettable or red hot companies. Lisbeth admits that much of her knowledge came from her Italian grandfather who despite very little formal education and a limited English vocabulary, managed to became both successful and wealthy. Lisbeth has wonderful stories about Grandpa DiBiagio’s and her time spent learning how to managing Grandpa’s fruit stand. Because of Lisbeth’s experience as a business owner, having been the managing partner and owner of 7 furniture and carpet stores for 14 years, she is able to bring her extensive business knowledge and experience to all of her clients. Lisbeth’s awards include executive of the year award from the International Executive Association, Albany chapter (a business networking group) and first place honors in an international marketing contest for alternative medicine. A two time cancer survivor, she has spoken extensively about her experiences of cancer, offering words of comfort and inspiration. As an activist, Lisbeth has initiated and contributed to many charitable causes. She has worked with at-risk youth, spoken out against injustice and advocated to and helped to build resources for women. As a presenter, Lisbeth Calandrino is highly motivational, information-rich, and very entertaining. Her acute business sense, contagious enthusiasm, positive energy and fun sense of humor make her a dynamic presenter. Lisbeth is a member of New York, Historic Albany Foundation, educational director of Business Referrals Networking Group and member of the board of directors of the Animal Protective Foundation of Scotia, New York.

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