“Skyrocket Your Profits With Stellar Customer Service!”

//“Skyrocket Your Profits With Stellar Customer Service!”

“Skyrocket Your Profits With Stellar Customer Service!”

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Customer Service can make you money.

It’s been a long time since I’ve done a telecast but when Jim Armstrong called me I couldn’t refuse. Jim is a columnist for Floor Covering News and specializes in turn-key marketing strategies for flooring dealers.

Customer service used to be kind of boring; now it’s connected to sales and marketing! It can actually improve your bottom line. By the way, the telecast is free.

Do you realize that customer service can make you money? The old customer service department was  like the principal’s office. You went there when things were bad! Now customer service is more interactive and can actually make customers love you you–if you do it right. Customer service is also linked to social media. If you don’t handle your online problems you might become a star on Twitter.

For more about the event and the times, connect to this link,http://jimarmstrongevent.com/lisbeth . The date is March 10, 2014.

 

Lisbeth Calandrino has been coaching executives and designing sales and customer service training programs for over 20 years. She can be reached at Lcalandrino@nycap.rr.com.

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By | 2017-03-03T12:06:59+00:00 March 4th, 2014|Blog|0 Comments

About the Author:

Lisbeth Calandrino is an award winning trainer, entrepreneur, and blogger and has spent over twenty years developing custom tailored marketing and customer service programs for businesses. Her recently published book, Red Hot Customer Service, 35 Sizzling Ways to Heat up Your Business and Ignite Your Sales defines the steps necessary to build a competitive advantage and turn great companies into unforgettable or red hot companies. Lisbeth admits that much of her knowledge came from her Italian grandfather who despite very little formal education and a limited English vocabulary, managed to became both successful and wealthy. Lisbeth has wonderful stories about Grandpa DiBiagio’s and her time spent learning how to managing Grandpa’s fruit stand. Because of Lisbeth’s experience as a business owner, having been the managing partner and owner of 7 furniture and carpet stores for 14 years, she is able to bring her extensive business knowledge and experience to all of her clients. Lisbeth’s awards include executive of the year award from the International Executive Association, Albany chapter (a business networking group) and first place honors in an international marketing contest for alternative medicine. A two time cancer survivor, she has spoken extensively about her experiences of cancer, offering words of comfort and inspiration. As an activist, Lisbeth has initiated and contributed to many charitable causes. She has worked with at-risk youth, spoken out against injustice and advocated to and helped to build resources for women. As a presenter, Lisbeth Calandrino is highly motivational, information-rich, and very entertaining. Her acute business sense, contagious enthusiasm, positive energy and fun sense of humor make her a dynamic presenter. Lisbeth is a member of New York, Historic Albany Foundation, educational director of Business Referrals Networking Group and member of the board of directors of the Animal Protective Foundation of Scotia, New York.

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