“Cross your heart and hope to die?”

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“Cross your heart and hope to die?”

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This week I  taught a class in goal setting  for a customer service department. While doing my research I came upon some interesting information about goal setting. Yes, you can read the ‘Secret,’ memorize your goals and say you’re going to be the best. But being the best is more than a mindset, it’s a lifestyle. (If you  haven’t read the ‘Secret’, it’s based on the law of attraction. Basically what you think about is what you get and attract.)

If you want to win you have to act like a winner. A couple of things we know about winners -they don’t give up. They may fear failure but they continue on there path.

Winners also keep   promises to themselves.

Breaking a promise is different than not getting   your goal. A promise is more emotional. Remember ‘cross your heart and hope to die?’A promise is about emotion—you don’t want to break a promise.

Winners look and play the part of the winner. So, maybe what’s more important is deciding you want to be something—make it personal and decide to keep your promise.

For the past 4 years I’ve been lift weights at the gym and keeping score. I have dozens of sheets with numbers—how much I’ve lifted and what day of the week. They’re goals. I like keeping score. It makes me feel like I’m doing something.

But, am I really? I seem to have lost my reason for going to the gym. As I look at the numbers, I realize I haven’t pushed myself very much. My excuses are my rotatory cuff pain and my old ski injury.  I shouldn’t say I haven’t improved or reduced my body fat, because I have but I’m bored. I found an old Jillian Michaels CD, the 30 Day Shred.  I decided to start with the beginners 30 minutes of weight training and aerobics, what a difference. After the workout I felt like I had done something.  Jillian knows what she’s doing. For the first time in a long time I felt I was doing something for myself.

I remember as a kid, my mom broke promises. There was always a good reason why we couldn’t do something but when you’re small the reasons don’t matter. Mom seemed to be okay with us not taking our trip to NYC to see my cousins because I got the measles but I just cried. (I don’t think we ever went to NYC that year to see them.)

Maybe I don’t make promises because I can’t depend on myself to keep them?

  • How about some promises to yourself? To be healthy would be a good promise if you want to live longer.
  • Promises to enjoy life and do the things that give you pleasure.
  • Promise to find things to love—a person or a pet or your garden.
  • Promise to become the best mom you can be to yourself.
  • Make a few promises to yourself and see if they feel different than the goals that you can’t remember.

Promises are the uniquely human way of ordering the future, making it predictable and reliable to the extent that this is humanly possible.

Hannah Arendt (1906 – 1975)

Lisbeth helps businesses build loyal relationships with their customers through customer service training and social media marketing. She can be reached at redhotcustomerservice@nycap.rr.com.

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By |2017-03-03T12:07:02+00:00February 23rd, 2013|beliefs, Blog|1 Comment

About the Author:

Lisbeth Calandrino is an award winning trainer, entrepreneur, and blogger and has spent over twenty years developing custom tailored marketing and customer service programs for businesses. Her recently published book, Red Hot Customer Service, 35 Sizzling Ways to Heat up Your Business and Ignite Your Sales defines the steps necessary to build a competitive advantage and turn great companies into unforgettable or red hot companies. Lisbeth admits that much of her knowledge came from her Italian grandfather who despite very little formal education and a limited English vocabulary, managed to became both successful and wealthy. Lisbeth has wonderful stories about Grandpa DiBiagio’s and her time spent learning how to managing Grandpa’s fruit stand. Because of Lisbeth’s experience as a business owner, having been the managing partner and owner of 7 furniture and carpet stores for 14 years, she is able to bring her extensive business knowledge and experience to all of her clients. Lisbeth’s awards include executive of the year award from the International Executive Association, Albany chapter (a business networking group) and first place honors in an international marketing contest for alternative medicine. A two time cancer survivor, she has spoken extensively about her experiences of cancer, offering words of comfort and inspiration. As an activist, Lisbeth has initiated and contributed to many charitable causes. She has worked with at-risk youth, spoken out against injustice and advocated to and helped to build resources for women. As a presenter, Lisbeth Calandrino is highly motivational, information-rich, and very entertaining. Her acute business sense, contagious enthusiasm, positive energy and fun sense of humor make her a dynamic presenter. Lisbeth is a member of New York, Historic Albany Foundation, educational director of Business Referrals Networking Group and member of the board of directors of the Animal Protective Foundation of Scotia, New York.

One Comment

  1. Dan Alcorn February 24, 2013 at 1:01 pm

    Goals. Where, when and what I want.
    Promise. How, and maybe why, it will happen.
    Great post, Lis, thank you for sharing.

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