Who Better To Love Than Your Customers?

//Who Better To Love Than Your Customers?

Who Better To Love Than Your Customers?

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The way to get love is to give love. This year the Valentine Day themes are a little different. Instead of “loving you” many of the ads are saying it’s about “loving us.” In fact there is a US postal stamp which says “loving us.” Valentine’s Day is really about loving us together, not each of us separately.

How can you show love to your customers?

The components of love, respect, sharing, and caring relate to all of those in our lives.  More than anything it’s about being thoughtful to those who really matter. This is the time to remind ourselves about the importance of our customers.

Your business  can have  the greatest products in the world but without customers what do you really have?

If we don’t give our customers great customer service someone else will.Great service is paying attention, showing your customers that they’re special. If your customer loves good food, give  a gift certificate to a special restaurant.

Have fun gifts for your customers on Facebook. If possible, have lots of gifts for lots of customers. The gifts don’t have to be expensive;  it’s the thought that counts. Remember when you were in grade school and the teacher had us make valentine cards for everyone and what fun it was getting those cards?

How about a note to your great customers or posting roses and hearts to your Facebook page and telling your customers how much you love them?

Give your customers great products. Sure everyone is price conscious to some extent but showing your customers what’s new and great makes them feel special. Not everyone will buy the best but everyone will enjoy looking at the best.

Or a video email sent to your customers telling them how much you care?

Sending Christmas cards is sort of old, but taking a photo of you and the customer and sending it to them is very personal. Check out Sendoutcards, it’s very cool.

If you have a blog use  run profiles of your customers.

How about a monthly prize for the nicest customer?

Decorate your store with hearts, streamers and balloons. Of course give away those  candy hearts, the ones with  the wonderful messages.

Remember the internet and social media give you countless ways to show your customers you love them.

Remember the best way to be loved is to show others how much you love them. Happy Valentine’s Day.

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By |2017-03-03T12:07:11+00:00February 12th, 2011|Blog|0 Comments

About the Author:

Lisbeth Calandrino is an award winning trainer, entrepreneur, and blogger and has spent over twenty years developing custom tailored marketing and customer service programs for businesses. Her recently published book, Red Hot Customer Service, 35 Sizzling Ways to Heat up Your Business and Ignite Your Sales defines the steps necessary to build a competitive advantage and turn great companies into unforgettable or red hot companies. Lisbeth admits that much of her knowledge came from her Italian grandfather who despite very little formal education and a limited English vocabulary, managed to became both successful and wealthy. Lisbeth has wonderful stories about Grandpa DiBiagio’s and her time spent learning how to managing Grandpa’s fruit stand. Because of Lisbeth’s experience as a business owner, having been the managing partner and owner of 7 furniture and carpet stores for 14 years, she is able to bring her extensive business knowledge and experience to all of her clients. Lisbeth’s awards include executive of the year award from the International Executive Association, Albany chapter (a business networking group) and first place honors in an international marketing contest for alternative medicine. A two time cancer survivor, she has spoken extensively about her experiences of cancer, offering words of comfort and inspiration. As an activist, Lisbeth has initiated and contributed to many charitable causes. She has worked with at-risk youth, spoken out against injustice and advocated to and helped to build resources for women. As a presenter, Lisbeth Calandrino is highly motivational, information-rich, and very entertaining. Her acute business sense, contagious enthusiasm, positive energy and fun sense of humor make her a dynamic presenter. Lisbeth is a member of New York, Historic Albany Foundation, educational director of Business Referrals Networking Group and member of the board of directors of the Animal Protective Foundation of Scotia, New York.

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